Terms & Conditions

Last updated: April 16, 2025

Welcome to PetHome. These Terms & Conditions govern your use of the PetHome website and services. By accessing or using our platform, you agree to be bound by these Terms. Please read them carefully.

1. Acceptance of Terms

By accessing or using PetHome, you agree to be bound by these Terms & Conditions and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

2. User Accounts

When you create an account with us, you must provide information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account.

You are responsible for safeguarding the password that you use to access our platform and for any activities or actions under your password. We encourage you to use "strong" passwords (passwords that use a combination of upper and lower case letters, numbers, and symbols) with your account.

3. Listing and Selling Pets

Users who list pets for sale or adoption on PetHome must comply with all applicable laws and regulations regarding animal welfare, breeding, and sales. All listings must accurately represent the pets being offered, including their breed, age, health status, and any known issues.

PetHome reserves the right to remove any listing that appears to violate animal welfare standards, misrepresents a pet, or otherwise violates our platform policies.

4. Prohibited Activities

The following activities are strictly prohibited on PetHome:

  • Listing or selling animals in violation of any local, state, or federal laws
  • Misrepresenting pets or their conditions
  • Engaging in fraudulent transactions
  • Posting false, misleading, or deceptive content
  • Harassing, threatening, or intimidating other users
  • Using the platform to promote animal cruelty or inhumane breeding practices
  • Attempting to circumvent the PetHome payment or messaging systems
  • Collecting user information without consent
  • Using automated systems to access or extract data from the platform

5. Intellectual Property

The PetHome website and its original content, features, and functionality are owned by PetHome and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

By posting content on PetHome, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and display your content in connection with the operation of our platform.

6. Limitation of Liability

PetHome serves as a platform connecting pet buyers/adopters with sellers/rescues. We do not own, sell, or control any pets listed on our platform. We are not responsible for the health, temperament, or quality of any pet obtained through our platform, nor do we guarantee the accuracy of any listing.

To the maximum extent permitted by law, in no event shall PetHome, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of or inability to access or use the platform
  • Any conduct or content of any third party on the platform
  • Any content obtained from the platform
  • Unauthorized access, use, or alteration of your transmissions or content

7. Dispute Resolution

Any disputes arising from or related to these Terms or your use of PetHome shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, unless we mutually agree otherwise. The arbitration shall be conducted in [Jurisdiction], and judgment on the arbitration award may be entered in any court having jurisdiction.

8. Modifications to Terms

PetHome reserves the right to modify or replace these Terms at any time. We will provide notice of any changes by updating the "Last updated" date at the top of this page. By continuing to access or use our platform after those revisions become effective, you agree to be bound by the revised terms.

9. Governing Law

These Terms shall be governed and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law provisions.

10. Contact Us

If you have any questions about these Terms & Conditions, please contact us at legal@pethome.com.